Connect to endless combinations of third party solutions with

CHITCHAX

Chitchax is open and configurable to any channel, natural language processor, agent platform and business system.

MANUAL

AUTOMATED
 

5. campaign management SYSTEMS

Chitchax enables clients to push out automated and manual proactive campaigns to all customers at specific moments of the customer journey

Key features:

  • Manually broadcast bulk messages / notification to users when necessary

    • Example (left): ​Broadcasting a New Year's greeting at a specific event in time

  • Automatically push messages to users after they have fulfilled selected criteria 

    • Example (left): Pushing an NPS request with a 'thank you' an hour after the customer has ended their conversation. 

Our architecture

Click on the integration points to learn more