Connect to endless combinations of third party solutions with
Chitchax is open and configurable to any channel, natural language processor, agent platform and business system.
5. campaign management SYSTEMS
Chitchax enables clients to push out automated and manual proactive campaigns to all customers at specific moments of the customer journey
Manually broadcast bulk messages / notification to users when necessary
Example (left): Broadcasting a New Year's greeting at a specific event in time
Automatically push messages to users after they have fulfilled selected criteria
Example (left): Pushing an NPS request with a 'thank you' an hour after the customer has ended their conversation.